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Skills For Inclusive Conversations Course

Booking options

£12

Highlights

On-Demand course
1 hour
All levels

Description

Are you tired of conversations hitting roadblocks due to misunderstandings or lack of inclusivity? Are you ready to take your communication skills to the next level? Look no further! Our Skills for Inclusive Conversations course is here to revolutionise the way you engage with others.

In a world that thrives on diversity, mastering the art of inclusive conversations is not just a skill, it's a necessity.

According to Reed a Human Resource Advisor earns from £32,000 to £35,000 per annum depending on level of experience and location and many more.

Don't miss out on this opportunity to transform the way you communicate and connect with others. Join us and become a champion for inclusive conversations today!

Key Features

Instant e-certificate

Fully online, interactive course with audio voiceover

Developed by professionals in the field

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Course Curriculum

Module 01: Basic Communication Skills

Module 02: Advance Communication (I)

Module 03: Advance Communication (II)

Module 04: Telephone Etiquette

Module 05: Body Language and Effective Communication

Module 06: Inappropriate Behaviour and Toxic Work Culture

Module 07: Issues and Origin of Conflict

Module 08: A Conflict Resolution Process

Module 09: Biases and Perception

Learning Outcomes:

Demonstrate basic communication skills for inclusive conversations in workplace environments.

Apply advanced communication techniques to foster inclusivity and understanding.

Identify and address inappropriate behaviour in the workplace effectively.

Implement conflict resolution processes to manage and resolve workplace conflicts.

Recognize biases and perceptions that hinder inclusive conversations.

Utilise telephone etiquette, body language, and effective communication strategies.

Accreditation

All of our courses, including this course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certification

Once you've successfully completed your Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Professionals seeking to enhance communication in diverse workplaces.

Individuals aiming to cultivate inclusive environments and resolve workplace conflicts.

Team leaders and managers interested in promoting inclusive dialogue and harmony.

Employees looking to improve their communication skills and workplace relationships.

Anyone wanting to understand and address biases in communication.

Career path

Diversity and Inclusion Officer

Conflict Resolution Specialist

Human Resources Manager

Communication Skills Trainer

Workplace Mediator

Employee Relations Advisor

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).

For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.